Privacy Policy for CarvingTree.art

Effective Date: May 12, 2026

CarvingTree.art (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://carvingtree.art (the “Site”) and when you utilize our laser engraving and printing services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

A. Personal Information Provided by You:

Contact Information: Name, email address, phone number, and mailing/shipping address.
Transaction Information: Billing address and payment information (processed securely through third-party payment processors).
Customization Data: Any custom text, design details, names, dates, quotes, images, or logos you provide for engraving or cutting.
Communications: Any information you provide when contacting us, requesting a quote, or discussing custom designs and proof approvals.

B. Device Information (Collected Automatically):

Usage Data: IP address, browser type, device identifiers, operating system, time zone, and pages/products viewed.
Cookies and Tracking: Some of the cookies installed on your device, and similar technologies used to enhance your experience and understand Site traffic.

2. How We Use Your Information

We use the information we collect to:

Fulfill Orders: Process payments, create your custom products, and arrange for shipping.
Communicate With You: Contact you regarding custom designs, questions, and proof approvals, and send order and shipping updates.
Risk & Fraud Screening: Screen orders for potential risk or fraud.
Marketing (Opt-In): Provide you with information or advertising relating to our products or services where you have opted in.
Site Optimization & Security: Improve website functionality, performance, and security.
Legal Compliance: Comply with applicable laws, regulations, and lawful requests.

3. Sharing Your Information

CarvingTree.art does not sell your Personal Information.

We share your Personal Information with third parties to help us use it as described above, including:

Service Providers: Payment processors (e.g., Stripe and/or PayPal) and ecommerce/platform providers that power our store (e.g., Shopify and/or WooCommerce, as applicable), as well as shipping carriers and email service providers.
Analytics: Google Analytics to help us understand how customers use the Site.
Compliance: To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information. We may keep custom design files on record for easy re-ordering unless requested otherwise.

5. Your Rights (CCPA & Beyond)

Regardless of your location, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

California Residents: You have specific rights under the CCPA to know, access, and delete your data, and the right to non-discrimination for exercising your privacy rights.
International Visitors: Although we only ship within the United States, we acknowledge that international visitors may have rights under regulations like the GDPR, and we treat user data with high security and privacy standards.

6. Cookies

We use cookies to enhance your browsing experience, remember your cart, and understand Site traffic. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

CarvingTree.art
Email: info@carvingtree.art
Website: https://carvingtree.art
Location: Louisiana, United States